I've got a Dell XPS 13 (9360) with Windows 10 Home.
Steps to reproduce:
Expected behaviour:
Actual behaviour:
I would've thought this was a simple problem, but I've spent over two hours Googling etc for a solution. The closest I could find to my problem was this, which is similar but not the same, and the solution doesn't work for me:
Community♦
Dave EDave E
5 Answers
After running
PowerCfg /q and reviewing this page, I believe I have determined the solution to this problem.
There appear to be many power settings that just don't show up in my advanced power options window. One is Sleep → System unattended sleep timeout.To make it visible, I opened regedit.exe and found this key:
Set its Attributes DWORD value to 2. This will make it show up in your advanced settings. Go there and configure it to be zero minutes if you don't want it to sleep when you lock your screen.
Rob MRob M
Thanks, very helpful.
I found this official link about this on Microsoft Docs which I thought might be helpful:
Specifies the duration of inactivity before the system automatically enters sleep after waking from sleep in an unattended state.
For example, if the system wakes from sleep because of a timed event or a wake on LAN (WoL) event, the sleep unattended idle timeout value will be used instead of the sleep idle timeout value.
Aliases and setting visibilityWindows Provisioning: UnattendTimeout
PowerCfg: UnattendTimeout
GUID: 7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
Hidden setting: Yes <-- Unhidden with:ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPowerPowerSettings238C9FA8-0AAD-41ED-83F4-97BE242C8F207bc4a2f9-d8fc-4469-b07b-33eb785aaca0Attributes = 2
ValuesThe value denotes the number of seconds.
Minimum value: 0 (Never idle to sleep)Maximum value: Maximum integer
stevem26stevem26
We had the same issue with a bunch of XPS 9370s, the laptop went into standby after the screen was locked. We have one laptop where the issue did not occure and exportet it's power scheme. By importing it to the other XPSes were able to make them have as expected - but by now we have no clue why.
You can findn the exported power scheme here: https://www.dropbox.com/s/mvajdkh14358471/dell.pwr?dl=0
Import it with an elevated prompt: powercfg /import 'fullpathtofile'
Bernhard HahnBernhard Hahn
Make sure your mouse and keyboard are not connected to the USB ports of your monitor. If your monitor goes to sleep, your mouse and keyboard will not function and make it seem like your computer went to sleep.
JAKSJAKS
I also found this about letting Console Lock been seen - and changed. This allowed my power options to change it to 0 minutes, and then allowed screensaver to actually start.
HTH
TraySTrayS
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Hi,
·Did you make any changes to the computer prior to the issue?
·What so you means by 'it does it quickly while I am playing a game called Phoenix RC. But it doesn’t while I am on the web'?
Method 1: Run the power troubleshooter and check if the issue persists. Refer the following link to run the troubleshoooter.
‘Open the Power troubleshooter’
Method 2: Let’s restore the default power settings and check if that helps, refer the following link to restore the power settings.
a.Click on ‘Start’ and type ‘cmd’ in the search.
b.Right-click on ‘cmd’ and select ‘Run as Administrator’.
c.Type the following command
d.Close ‘cmd’ and check if the issue persists.
Method 3: Refer the ‘How can I prevent my computer from automatically sleeping or hibernating?’ from the following article and check if that helps.
‘Sleep and hibernation: frequently asked questions’
Method 4: You may also try updating BIOS(Basic Input Output System) and the chipset drivers for the computer and check if it helps. You may get in touch with the system manufacturer to get help for updating BIOS.
Warning: Be careful when changing BIOS settings. The BIOS interface is designed for advanced users, and it's possible to change a setting that could prevent your computer from starting correctly. Updating BIOS should only be done if necessary (to solve a compatibility problem, for example). It can be a complicated process, and if an error occurs, your computer could be rendered inoperable. Be sure to follow the manufacturer's instructions exactly.
Reference Link provided below for more information:
‘BIOS: frequently asked questions’
Refer the following link to update the chipset drivers.
‘Update a driver for hardware that isn't working properly’
Although Windows 7 sleep mode can save energy, it can be aggravating to leave your computer for a short time, only to return to a 'sleeping' computer. Before you disable sleep mode in Windows 7, make sure that you are comfortable leaving your computer on no matter how long you are away from it.
Step 1
Open the Control Panel from the Windows 7 Start menu. In the Control Panel, open 'Power Options.'
How To Keep Windows 10 From SleepingStep 2
Click 'Change Plan Settings' to the right of whatever power plan option you have enabled to access settings for that power plan.
Change the time setting to 'Never' from the drop-down menu to the right of the 'Put the computer to sleep' option to disable sleep mode for a desktop. On a laptop, you can disable sleep mode when the laptop is running either on a battery or on an adapter by selecting 'Never' under On Battery or Plugged In, respectively. Click 'OK' to accept the changes.
Tips
Windows 7 Computer Keeps Going To SleepVideo of the Day
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